River Terrace Resort & Convention Center, Gatlinburg ~ Reviews, Room Choices & Prices 2025

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About the Resort

240 River Road, Gatlinburg, Tennessee, United States, 37738

River Terrace Resort & Convention Center is located in the heart of Gatlinburg, Tennessee, and offers a scenic view of the Little Pigeon River. Nestled near the Great Smoky Mountains National Park, it's known for its spacious accommodations and a variety of onsite amenities that enhance the guest experience. The resort features a convention center that caters to both small and large groups, making it an ideal venue for events.

Location

The resort is located just half a mile from downtown Gatlinburg and only minutes from the Great Smoky Mountains National Park, making it an ideal spot for exploring local attractions. Guests have easy access to various outdoor activities and attractions, including Dollywood theme park, which is accessible by a short trolley ride.

Rooms

The resort offers a variety of guest rooms, including Standard King and Queen Guestrooms, as well as River View options. Each room is decorated to create a warm atmosphere, and many feature balconies with stunning views. Amenities include kitchenettes, flat-screen TVs, and cozy fireplaces in selected rooms.

Eat & Drink

Drafts Burger Bar at the resort features a range of burgers, sandwiches, and appetizers, complemented by a full selection of draft and bottled beers. The bar is equipped with high-definition flat-screen televisions for sports enthusiasts. Options for breakfast, lunch, and dinner allow guests to enjoy diverse dining experiences without leaving the property.

Leisure & Business

Guests can unwind at two seasonal pools, offering a perfect place to relax after outdoor adventures. The resort also provides accessible routes to the pool decks and other facilities for those with mobility impairments. Nearby attractions include numerous outdoor recreational opportunities in the Smoky Mountains.

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Select your room type

The resort provides a range of accommodations, including double rooms, family rooms, and suites, all with breakfast, free cancellations, and exclusive deals.

Signature King Guestroom

Max:

2 persons

18 m²

Bed options:

1 King-size bed

room details

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Signature Queen Guestroom

Max:

4 persons

27 m²

Bed options:

2 King Size Beds

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River View Signature King Guestroom

Max:

2 persons

27 m²

Bed options:

1 King-size bed

room details

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Getting around

Explore available ways to reach your dream destination

City Centre

Gatlinburg500 m

Airports

McGhee Tyson (TYS) 77.9 km

Asheville Regional (AVL) 137.1 km

Facilities

Enjoy a range of amenities at the resort designed for your comfortable stay and remarkable experiences.

General

No smoking on site
Wi-Fi
Parking
24-hour reception
Pets allowed
24-hour security
Lift
Vending machines
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Hiking

Services

Laundry
Tours/Ticket assistance

Dining

Picnic area/ Tables

Business

Meeting/ Banquet facilities

Spa & Leisure

Heated swimming pool
Outdoor swimming pool
Shallow end

Room features

Air conditioning
Heating
Sitting area
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV

Location

240 River Road, Gatlinburg, Tennessee, United States, 37738

Map view

240 River Road, Gatlinburg, Tennessee, United States, 37738

City landmarks

903 Parkway Ole Smoky Moonshine Holler

Ole Smoky Tennessee Moonshine

740 m

115 Historic Nature Trail

Gatlinburg Space Needle

700 m

Convention Centre

Gatlinburg Convention Center

810 m

Ski Lift

Gatlinburg SkyLift Park

670 m

908 Parkway

Ripley's Haunted Adventure

730 m

Museum

Hollywood Star Cars Museum

740 m

919 Parkway

Amazing Mirror Maze

790 m

Gallery

Smoky Mountain Art Gallery

730 m

Church

St Mary's Catholic Church

1.1 km

306 Parkway

Gatlinburg Mountain Coaster

5.8 km

340 Parkway

Hillbilly Golf

5.8 km

Nearby

Aquarium

Ripley's Aquarium of the Smokies

260 m

611 Parkway

Souvenir shopping

130 m

576 Parkway

Anakeesta

490 m

631 Parkway

Guinness World Records Adventure

140 m

Amusement Park

Earthquake

360 m

Theatre

Sweet Fanny Adams Theatre

530 m

716 Parkway # 37838

World of Illusions

200 m

650 Parkway

Ole Smoky Barrelhouse

420 m

Museum

Christ in the Smokies Museum and Gardens

400 m

424 River Rd

Mysterious Mansion

390 m

379 Parkway

Tsali Monument

550 m

576 Parkway At the intersection of the parkway 441 & 321

Historic Ogle Log Cabin

280 m

800 Parkway

Ripley's Believe It or Not Gatlinburg

390 m

742 Parkway

Gatlinburg First United Methodist Church

330 m

Museum

Gatlinburg Pinball Museum

480 m

National Park

Great Smoky Mountains National Park

610 m

The SkyBridge

170 m

623 Parkway

Ripley's Marvelous Mirror Maze

160 m

Shopping Area

The Village Shops

210 m

Restaurants

Karmelkorn Shoppe

270 m

647 Parkway

Fannie Farkle's

440 m

656 Parkway

Heavenly Delights Cafe & Bakery

350 m

631 Parkway Suite Baskins Square

The Village Cafe & Creamery

370 m

634 Parkway Shop #17

Burg Coffees

460 m

716 Parkway Suite 107

Coffee and Company

400 m

634 Parkway Ste 13

Chicken Hut

470 m

716 Parkway

Funnel Cakes

380 m

745 Parkway

Reviews and Ratings

Feedback from previous guests about their experience. <br />

70%

liked the resort and would come back

Great location

Pleasant service

Outdated rooms

Limited dining options

7.0/10

Very good

Rooms

5.6

Location

9.8

Service

7.6

Dining

5.3

3/5 based on 1193 reviews

#53 of 70 hotels in Gatlinburg based on Tripadvisor

Jared

United States, November 2024

6.6/10

I had a mixed experience at the hotel. The location was fantastic, right by the river and close to many attractions, but the room left a lot to be desired as it had a musty smell. The service was efficient and friendly, although the dining options were a bit uninspiring. Overall, I appreciated the great location, but the room's condition and limited dining choices made my stay less than ideal.

Rooms

5.0

The room had a musty smell and a carpet that reminded me of a swimming pool, which was quite off-putting.

Service

8.0

The staff was courteous and quick to resolve any issues I had.

Location

9.0

The hotel is in a fantastic location right by the river and just a stroll away from downtown, with great views.

Dining

5.0

The onsite restaurant had an overpriced breakfast buffet that didn't live up to expectations.

Facilities

7.0

The hotel had decent facilities, but I didn't get a chance to fully explore them during my stay.

Theodore

United States, October 2024

7.0/10

The hotel has a great location close to all the attractions in Gatlinburg, making it super convenient to explore on foot. However, my room wasn’t as comfortable as I hoped and seemed like it needed a bit of repair. The staff was friendly and helpful, which made up for some of the downsides. Overall, it's alright for the price, but there are definitely areas that could be improved.

Rooms

5.0

The room wasn't as comfortable as it could be, and some repairs are definitely needed, like the shower curtain rod that was loose. I had to stand on a chair just to adjust the operating knobs.

Service

7.0

The service was really nice and helpful. The staff was friendly, and housekeeping was super fast and efficient. However, the mattress in the room felt old and offered no support, which made sleeping difficult.

Location

10.0

The location was absolutely amazing! I could easily walk to all major sightseeing spots in downtown Gatlinburg without any parking hassle.

Dining

Facilities

6.0

The hotel had basic facilities, but nothing stood out as exceptional.

Betty

United States, August 2024

7.6/10

This hotel has a fantastic location, within walking distance of downtown Gatlinburg and all its attractions, making it incredibly convenient for exploring the area. The rooms were spacious, which was a nice surprise, but they felt a little dated. The staff was friendly and offered good service, although there were some issues with respecting the do not disturb sign. Overall, it's a decent place with great value for money, but a few improvements could make it even better.

Rooms

7.0

The rooms were huge, probably the biggest I've ever stayed in, but they felt a bit dated.

Service

6.0

The staff was friendly and helpful, but there was a major issue when they entered my room despite the do not disturb sign.

Location

10.0

The location was fantastic, very close to everything we wanted to see downtown, making it easy to walk everywhere.

Dining

Facilities

7.0

There were good facilities available, although nothing particularly wowed me.

Lou

United States, August 2024

7.2/10

This hotel has a great location, just a short walk to everything in Gatlinburg. I found the rooms spacious and quiet, which made for a relaxing stay, although they felt a bit outdated. Service was pleasant, but the dining options left a lot to be desired, as the restaurant menu was quite limited. Overall, it's a good value for money, but there are definitely some areas that could use improvement.

Rooms

7.0

The rooms were spacious, quiet, and comfortable, providing a relaxing environment, although they looked a bit outdated.

Service

8.0

The service was very nice and pleasant, with the staff taking care of our requests promptly.

Location

10.0

The location was perfect, within walking distance to everything in Gatlinburg, making it easy to explore the area.

Dining

5.0

Dining was okay but not worth the price, especially since the restaurant had an overpriced burger and very limited menu options.

Facilities

6.0

The hotel had decent facilities, but nothing particularly stood out during my stay.

Great location

Outdated rooms

Chuck

United States, July 2024

7.4/10

I had a mixed experience at the hotel; the location was fantastic with easy access to downtown Gatlinburg and stunning views, but the rooms left a lot to be desired, especially with noise issues and some maintenance problems. The service was really nice, adding a friendly touch to my stay. On the downside, the breakfast wasn't complimentary, which felt like a letdown considering the overall value for money.

Rooms

5.0

The rooms weren't as comfortable as I hoped, mainly because of the noise from neighboring rooms and some maintenance issues like a leak on the carpet.

Service

9.0

The staff was incredibly nice and helpful, always accommodating my requests with a smile.

Location

10.0

The location was excellent, just a quick walk to downtown Gatlinburg and with a great view of the snow-covered mountains.

Dining

6.0

Breakfast was not complimentary, and although the buffet had homemade dishes, it felt a bit overpriced for what was offered.

Facilities

7.0

The hotel had basic facilities, but nothing stood out as particularly remarkable.