River Terrace Resort & Convention Center Gatlinburg, Gatlinburg - Reviews, Rooms Options & Prices 2025

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Key details

About the Resort

240 River Road, Gatlinburg, Tennessee, United States of America, 37738

River Terrace Resort & Convention Center sits in the heart of Gatlinburg, TN, just minutes from the Great Smoky Mountains National Park. Nestled along the scenic Little Pigeon River, this resort combines nature's beauty with modern amenities. The resort's spacious accommodations cater to varying guest needs while providing easy access to both downtown attractions and outdoor adventures. Its central location makes it a prime spot for guests seeking to explore the rich culture and history of the Smoky Mountains region.

Location

Positioned right in downtown Gatlinburg, this resort is just a short distance from key attractions, including Dollywood and the Gatlinburg SkyLift Park. Guests can enjoy easy walking access to the main strip, full of shops, dining, and entertainment. The resort also provides convenient transport options via the Gatlinburg Trolley, allowing for further exploration of the area and its stunning natural beauty.

Rooms

The resort features a variety of room types, including King and Queen Guestrooms as well as River View accommodations. Each room is designed with comfort in mind, offering amenities such as a kitchenette, private balcony or patio, and cozy bedding. Notably, the River View Signature rooms provide beautiful views of the Little Pigeon River and come equipped with a rustic fireplace. Spacious accommodations ensure a pleasant stay for guests, accommodating families and couples alike.

Eat & Drink

Drafts Burger Bar stands as the resort's primary dining option, offering a selection of gourmet burgers, sandwiches, and appetizers. Guests can enjoy a wide range of draft and bottled beers along with a full cocktail menu. Open for lunch and dinner throughout the week, this onsite restaurant features high-definition flat-screen televisions for broadcasting various sporting events, appealing to both foodies and sports fans alike.

Leisure & Business

The resort offers seasonal outdoor pools, providing guests the opportunity to unwind while surrounded by the lush greenery of Gatlinburg, TN. Families can take advantage of exciting water features like thrilling waterslides and a lazy river available at nearby Westgate Smoky Mountain Resort & Water Park. Additionally, leisure activities include access to hiking trails that lead directly into the grandeur of Great Smoky Mountains National Park.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Signature King Room

Max:

2 persons

18 m²

Bed options:

1 King Size Bed

Coffee machine

Heating

room details

Check Prices

Signature Queen Room

Max:

4 persons

27 m²

Bed options:

2 King Size Beds

Coffee machine

Heating

room details

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Signature Queen Room

Max:

4 persons

27 m²

Bed options:

2 King Size Beds

Coffee machine

Heating

room details

Check Prices

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Getting around

Explore available ways to reach your dream destination

City Center

Gatlinburg1700 ft

Airports

McGhee Tyson (TYS) 48.4 mi

Asheville Regional (AVL) 85.2 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Comfortable Bed!

“The queen beds in my room were incredibly comfortable, providing a great night's sleep after a long day of hiking.” view full review

Functional Bathroom

“The bathroom, while a bit dated, worked perfectly well for my needs and had all the essential amenities.” view full review

Cozy Space

“The living area had an inviting ambiance, perfect for unwinding after a busy day, despite the need for minor updates.” view full review

Accessible Facilities

“The pathways and layout made it easy to navigate around, accommodating guests with various mobility needs effectively.” view full review

General

No smoking on site
Wi-Fi
Free parking
24-hour reception
Pets allowed
24-hour security
Elevator
Vending machines
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Hiking

Services

Laundry
Tours/Ticket assistance

Dining

Picnic area/ Tables

Business

Meeting/ Banquet facilities

Spa & Leisure

Heated swimming pool
Outdoor swimming pool
Shallow end

Room features

Air conditioning
Heating
Sitting area
Garden furniture
Ironing facilities

Bathroom

Bathtub
Free toiletries
Sink

Media

Flat-screen TV

Location

240 River Road, Gatlinburg, Tennessee, United States of America, 37738

Map view

240 River Road, Gatlinburg, Tennessee, United States of America, 37738

City landmarks

903 Parkway Ole Smoky Moonshine Holler

Ole Smoky Tennessee Moonshine

2500 ft

115 Historic Nature Trail

Gatlinburg Space Needle

2300 ft

Convention Center

Gatlinburg Convention Center

2700 ft

Ski Elevator

Gatlinburg SkyLift Park

2200 ft

908 Parkway

Ripley's Haunted Adventure

2400 ft

Museums

Hollywood Star Cars Museum

2500 ft

919 Parkway

Amazing Mirror Maze

2600 ft

Gallery

Smoky Mountain Art Gallery

2400 ft

Church

St Mary's Catholic Church

3700 ft

306 Parkway

Gatlinburg Mountain Coaster

3.6 mi

340 Parkway

Hillbilly Golf

3.6 mi

Nearby

Aquarium

Ripley's Aquarium of the Smokies

900 ft

611 Parkway

Souvenir shopping

500 ft

576 Parkway

Anakeesta

1700 ft

631 Parkway

Guinness World Records Adventure

500 ft

Amusement Park

Earthquake

1200 ft

Broadway Theatre

Sweet Fanny Adams Theatre

1800 ft

716 Parkway # 37838

World of Illusions

700 ft

650 Parkway

Ole Smoky Barrelhouse

1400 ft

Museums

Christ in the Smokies Museum and Gardens

1400 ft

424 River Rd

Mysterious Mansion

1300 ft

379 Parkway

Tsali Monument

1900 ft

576 Parkway At the intersection of the parkway 441 & 321

Historic Ogle Log Cabin

1000 ft

800 Parkway

Ripley's Believe It or Not Gatlinburg

1300 ft

742 Parkway

Gatlinburg First United Methodist Church

1100 ft

Museums

Gatlinburg Pinball Museum

1600 ft

National Park

Great Smoky Mountains National Park

2100 ft

The SkyBridge

600 ft

623 Parkway

Ripley's Marvelous Mirror Maze

600 ft

Shopping Area

The Village Shops

700 ft

Restaurants

Karmelkorn Shoppe

900 ft

647 Parkway

Fannie Farkle's

1500 ft

656 Parkway

Heavenly Delights Cafe & Bakery

1200 ft

631 Parkway Suite Baskins Square

The Village Cafe & Creamery

1300 ft

634 Parkway Shop #17

Burg Coffees

1600 ft

716 Parkway Suite 107

Coffee and Company

1400 ft

634 Parkway Ste 13

Chicken Hut

1600 ft

716 Parkway

Funnel Cakes

1300 ft

745 Parkway

Reviews and Ratings

Feedback from previous guests about their experience

70%

liked the resort and would come back again

Great location

Pleasant service

Outdated rooms

Limited dining options

7.0/10

Very good

Rooms

5.6

Location

9.8

Service

7.6

Dining

5.3

3/5 based on 1193 reviews

#53 of 70 hotels in Gatlinburg based on Tripadvisor

Jared

United States of America, November 2024

6.6/10

I had a mixed experience at the hotel. The location was fantastic, right by the river and close to many attractions, but the room left a lot to be desired as it had a musty smell. The service was efficient and friendly, although the dining options were a bit uninspiring. Overall, I appreciated the great location, but the room's condition and limited dining choices made my stay less than ideal.

Rooms

5.0

The room had a musty smell and a carpet that reminded me of a swimming pool, which was quite off-putting.

Service

8.0

The staff was courteous and quick to resolve any issues I had.

Location

9.0

The hotel is in a fantastic location right by the river and just a stroll away from downtown, with great views.

Dining

5.0

The onsite restaurant had an overpriced breakfast buffet that didn't live up to expectations.

Facilities

7.0

The hotel had decent facilities, but I didn't get a chance to fully explore them during my stay.

Theodore

United States of America, October 2024

7.0/10

The hotel has a great location close to all the attractions in Gatlinburg, making it super convenient to explore on foot. However, my room wasn’t as comfortable as I hoped and seemed like it needed a bit of repair. The staff was friendly and helpful, which made up for some of the downsides. Overall, it's alright for the price, but there are definitely areas that could be improved.

Rooms

5.0

The room wasn't as comfortable as it could be, and some repairs are definitely needed, like the shower curtain rod that was loose. I had to stand on a chair just to adjust the operating knobs.

Service

7.0

The service was really nice and helpful. The staff was friendly, and housekeeping was super fast and efficient. However, the mattress in the room felt old and offered no support, which made sleeping difficult.

Location

10.0

The location was absolutely amazing! I could easily walk to all major sightseeing spots in downtown Gatlinburg without any parking hassle.

Dining

Facilities

6.0

The hotel had basic facilities, but nothing stood out as exceptional.

Betty

United States of America, August 2024

7.6/10

This hotel has a fantastic location, within walking distance of downtown Gatlinburg and all its attractions, making it incredibly convenient for exploring the area. The rooms were spacious, which was a nice surprise, but they felt a little dated. The staff was friendly and offered good service, although there were some issues with respecting the do not disturb sign. Overall, it's a decent place with great value for money, but a few improvements could make it even better.

Rooms

7.0

The rooms were huge, probably the biggest I've ever stayed in, but they felt a bit dated.

Service

6.0

The staff was friendly and helpful, but there was a major issue when they entered my room despite the do not disturb sign.

Location

10.0

The location was fantastic, very close to everything we wanted to see downtown, making it easy to walk everywhere.

Dining

Facilities

7.0

There were good facilities available, although nothing particularly wowed me.

Lou

United States of America, August 2024

7.2/10

This hotel has a great location, just a short walk to everything in Gatlinburg. I found the rooms spacious and quiet, which made for a relaxing stay, although they felt a bit outdated. Service was pleasant, but the dining options left a lot to be desired, as the restaurant menu was quite limited. Overall, it's a good value for money, but there are definitely some areas that could use improvement.

Rooms

7.0

The rooms were spacious, quiet, and comfortable, providing a relaxing environment, although they looked a bit outdated.

Service

8.0

The service was very nice and pleasant, with the staff taking care of our requests promptly.

Location

10.0

The location was perfect, within walking distance to everything in Gatlinburg, making it easy to explore the area.

Dining

5.0

Dining was okay but not worth the price, especially since the restaurant had an overpriced burger and very limited menu options.

Facilities

6.0

The hotel had decent facilities, but nothing particularly stood out during my stay.

Great location

Outdated rooms

Chuck

United States of America, July 2024

7.4/10

I had a mixed experience at the hotel; the location was fantastic with easy access to downtown Gatlinburg and stunning views, but the rooms left a lot to be desired, especially with noise issues and some maintenance problems. The service was really nice, adding a friendly touch to my stay. On the downside, the breakfast wasn't complimentary, which felt like a letdown considering the overall value for money.

Rooms

5.0

The rooms weren't as comfortable as I hoped, mainly because of the noise from neighboring rooms and some maintenance issues like a leak on the carpet.

Service

9.0

The staff was incredibly nice and helpful, always accommodating my requests with a smile.

Location

10.0

The location was excellent, just a quick walk to downtown Gatlinburg and with a great view of the snow-covered mountains.

Dining

6.0

Breakfast was not complimentary, and although the buffet had homemade dishes, it felt a bit overpriced for what was offered.

Facilities

7.0

The hotel had basic facilities, but nothing stood out as particularly remarkable.